Understanding Medicare

Get the Medicare information you need

There's a lot to learn before making a decision about Medicare coverage. These articles, videos, and other resources will help you understand your options before you start shopping for a health plan.

Start with these four short videos from Kaiser Permanente:

Individual Guide to Medicare Basics

You can also visit www.ssa.gov1 or call Social Security at 1-800-772-1213 to get more information about your eligibility and Medicare plan options.

Learn about Medicare plans for group, state, and federal employees

If you are becoming eligible for Medicare and your employer offers a group retiree Medicare Advantage plan through Kaiser Permanente Washington, call us at 1-800-581-8252 or TTY WA Relay 711, from 8 a.m. to 5 p.m., Monday through Friday.

PEBB and FEHB members can also find information online:


Enroll in a Kaiser Permanente Medicare Health Plan Now

Call Member Services

Key Medicare enrollment dates

Medicare Annual Enrollment Period (AEP)
October 15 through December 7

Medicare Initial Coverage Election Period (ICEP)
65th birthday month + 3 months before and after

Medicare Advantage Open Enrollment Period (OEP)
January 1 through March 31

Questions? Call us

Prospective members
8 a.m. - 8 p.m., 7 days a week
1-800-446-8882
TTY WA Relay 711

Current members
MEMBER SERVICES
8 a.m. - 8 p.m., 7 days a week
1-888-901-4600
TTY WA Relay 711

Other resources

Glossary

Medicare Star Quality Ratings

Our Medicare Advantage health plan in Washington was rated 4.5 out of 5 stars for 2019. Our 4.5 out of 5 star rating is based on quality, service, and member satisfaction, so you get the peace of mind that comes with knowing you're getting high-quality care. 2

NCQA Quality Rating

Kaiser Permanente Washington Medicare Advantage (HMO) plan was rated 5 out of 5 in the National Committee for Quality Assurance (NCQA) Medicare Health Insurance Plan Ratings 2017-2018.3