Understanding Medicare

Get the Medicare Information You Need

There's a lot to learn before making a decision about Medicare coverage. These articles and other resources will help you understand your options before you start shopping for a health plan.

Answers to Top Medicare Questions

Start with these four short videos from Kaiser Permanente:

Guide to Medicare Basics

You can also visit www.ssa.gov1 or call Social Security at 1-800-772-1213 to get more information about your eligibility and health plan options.

Enroll in a Kaiser Permanente Medicare Health Plan Now

Call Member Services

Key Medicare Enrollment Dates

Medicare Annual Election Period
Oct. 15 through Dec. 7

Medicare Initial Election Period
65th birthday month + three months before and after

Questions? Call Us

Prospective members
(to be directed to a licensed sales specialist)
8 a.m. - 8 p.m., 7 days a week
TTY WA Relay 1-800-833-6388 or 711

Current members
8 a.m. - 8 p.m., 7 days a week
TTY WA Relay 1-800-833-6388 or 711

Other Resources


Medicare Star Quality Ratings

Our Medicare Advantage health plan in Washington was rated 4.5 out of 5 stars for 2018. Our 4.5 out of 5 star rating is based on quality, service, and member satisfaction, so you get the peace of mind that comes with knowing you're getting high-quality care. 2

NCQA Quality Rating

Kaiser Permanente Washington Medicare Advantage (HMO) plan was rated 5 out of 5 in the National Committee for Quality Assurance (NCQA) Medicare Health Insurance Plan Ratings 2017-2018.3