Medicare Star Quality Ratings
The Medicare Star Quality Ratings for Medicare Advantage plans measure overall health plan performance. This program evaluates Medicare health and prescription drug plans. It is administered by the Centers for Medicare & Medicaid Services (CMS), the federal agency that oversees Medicare.
Ratings are based on more than 50 quality measures, including preventive care, managing chronic conditions, member satisfaction, customer service, and pharmacy services.
Based on CMS findings, each plan is assigned a rating between 1 and 5 stars.
The Medicare Star Quality Ratings can be used as a tool to compare the quality of care and customer service that different Medicare plans offer.
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Learn about Medicare plans for group, state, and federal employees
If you are becoming eligible for Medicare and your employer offers a group retiree Medicare Advantage plan through Kaiser Permanente Washington, call us at 1-800-581-8252 or TTY WA Relay 711, from 8 a.m. to 5 p.m., Monday through Friday.
PEBB and FEHB members can also find information online:
Key Medicare enrollment dates
Medicare Annual Enrollment Period (AEP)
October 15 through December 7
Medicare Initial Coverage Election Period (ICEP)
65th birthday month + 3 months before and after
Medicare Advantage Open Enrollment Period (OEP)
January 1 through March 31
Medicare Star Quality Ratings
Our Medicare Advantage health plan in Washington was rated 4.5 out of 5 stars for 2019. Our 4.5 out of 5 star rating is based on quality, service, and member satisfaction, so you get the peace of mind that comes with knowing you're getting high-quality care. 1
NCQA Quality Rating
Kaiser Permanente Washington Medicare Advantage (HMO) plan was rated 5 out of 5 in the National Committee for Quality Assurance (NCQA) Medicare Health Insurance Plan Ratings 2017-2018.2