Medicare Star Quality Ratings
Medicare Star Quality Ratings for Medicare Advantage plans measure overall health plan performance. This program evaluates Medicare health and prescription drug plans. It is administered by the Centers for Medicare & Medicaid Services (CMS), the federal agency that oversees Medicare.
Ratings are based on major categories that include preventive care, chronic care, prescription drug services, customer service, and member satisfaction.
Based on CMS findings, each plan is assigned a rating between 1 and 5 Stars.
The Medicare Star Quality Ratings can be used as a tool to compare the quality of care and customer service that different Medicare plans offer.
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Learn about Medicare health plans for group, state, and federal employees
If you are becoming eligible for Medicare and your employer offers a group retiree Medicare Advantage health plan through Kaiser Permanente Washington, call us at 1-800-581-8252 or TTY 711, from 8 a.m. to 5 p.m., Monday through Friday.
FEHB and PEBB members can also find information online:
Key Medicare health plan enrollment dates
Medicare Annual Enrollment Period (AEP)
October 15 through December 7
Medicare Initial Coverage Election Period (ICEP)
65th birthday month + 3 months before and after
Medicare Advantage Open Enrollment Period (MA OEP)
January 1 through March 31
Medicare Star Quality Ratings
Our Medicare Advantage health plan was rated 4.5 out of 5 Stars in Washington for 2021. The Medicare Star Rating is based on quality, service, and member satisfaction. Our high rating means you can have peace of mind knowing that you're getting high-quality care and coverage — all in a single plan at a great value.1
NCQA Quality Rating
Kaiser Permanente Washington Medicare Advantage (HMO) plan was rated 4.5 out of 5 in the National Committee for Quality Assurance (NCQA) Medicare Health Insurance Plan Ratings 2019-2020.2